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Sales, Marketing & Service, Inc.
Since 1976Sales, Marketing & Service, Inc.
Manufacturer's Representative for HVAC, Plumbing & Heating
We represent manufacturers' product lines across New England and Upstate New York. We stock wholesalers, train counter staff and call on contractors, engineers and property managers so your product gets specified and pulled through distribution.
- 1976Year the corporation started
- 14Manufacturer product lines
- 7Territory areas, New England and Upstate New York
- 20,000sq ftCompany-owned warehouse in Stoughton, MA
What a Manufacturer's Rep Does for You
We do not sell to homeowners and we do not install. We work between the manufacturer and the trade, making sure the product is stocked, known at the counter and specified on the job.
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Sales & Service Excellence
Our outside salesmen call on contractors, engineers, property managers and specifiers across the territory, with most of the team carrying 25 or more years in the trade.
About SMS -
Wholesale Support
We establish and stock plumbing and heating, HVAC and refrigeration wholesalers, and train their counter staff so the line moves through distribution.
Markets Covered -
HVAC & Plumbing Solutions
Fourteen manufacturer lines covering air handling, boilers and water heaters, hydronic baseboard, high velocity systems, ventilation, venting, ignition, tools and more.
Product Lines
Sales, Marketing & Service, Inc.
Sales, Marketing & Service, Inc. is a manufacturer's representative for the plumbing, heating and air conditioning markets. The corporation started in 1976. The principal, David Stearns, has 40 years of experience in the industry, all with Sales, Marketing & Service, Inc.
The company employs 14 people: 8 outside salesmen (including the principal), 5 office staff and 1 warehouse manager. SMS operates out of a company-owned 22,500 square foot office and warehouse in Stoughton, MA.
- Tenure. Most of our people have spent 25 or more years in the trade.
- Territory. Six New England states plus Upstate New York.
- Our own building. 20,000 square feet of warehouse, 3 dockside bays and a sales conference room for training.
Who We Work With
Looking for New England representation?
We put your line in front of the wholesalers and contractors who buy it, across a territory we have covered for decades.
- Stocking wholesaler relationships across the territory
- Counter staff training on your product
- Field calls on contractors, engineers and property managers
- Company-owned office and warehouse in Stoughton, MA
Need a line, a spec or the right rep?
Tell us what you are working on and we will connect you with the territory manager who covers your area.
- Fourteen HVAC, plumbing and heating lines
- Downloadable product line card
- Direct emails for every member of the team
- Office open Monday to Friday, 8:30 a.m. to 5:00 p.m.
Product Line Card
The manufacturers we represent across New England and Upstate New York.
Territory Covered
Our territory managers cover six New England states and Upstate New York from our office and warehouse in Stoughton, MA.
- MAMassachusetts
- NHNew Hampshire
- MEMaine
- RIRhode Island
- CTConnecticut
- VTVermont
- NYUpstate New York
Frequently Asked Questions
What does a manufacturer's representative do?
A manufacturer's representative sells and promotes a manufacturer's product lines in a defined territory. SMS establishes and stocks wholesalers, trains counter staff and calls on contractors, engineers and property managers so the product gets specified and pulled through distribution.
What territory does SMS cover?
Massachusetts, Maine, Connecticut, New Hampshire, Rhode Island, Vermont and Upstate New York.
Does SMS sell to homeowners or install equipment?
No. SMS works with the trade: wholesalers, contractors, engineers, property managers and the other businesses that specify and buy HVAC, plumbing and heating products. For a residential job, contact a local contractor.
Which product lines does SMS represent?
SMS represents 14 manufacturer lines, including First Co., AE-Air, Haydon, IBC Technologies, SpacePak, Field Controls and Viessmann. See the full list on the product lines page.
I am a manufacturer. How do I start a conversation about representation?
Call the office at (781) 341-0404 or send a short description of your line through the contact page.
Where is SMS located?
146 Tosca Drive, Stoughton, MA 02072, in a company-owned 22,500 square foot office and warehouse. The office is open Monday to Friday, 8:30 a.m. to 5:00 p.m.
